Customer experience

Nominations for best practices section of program extended to January 25.

The free MoveTools app offers users a customizable checklist to help plan their move, and create an inventory of their possessions.

Nearly half of Gen Y survey respondents plan to start their own business in the next five years, and they’ll be targeting tech-savvy insurers for coverage.

No longer is a simple customer transaction an event that is unlikely to damage a company’s reputation and brand.

Underwriting and billing solution designed to help carriers quickly respond to business demands and offer broader product range across distribution channels.

Deal designed to expand bank, broker-dealer, wealth management and international customer base.

Employee benefits software developer named best eBusiness site from more than 1,300 entries at eHealthcare Leadership Awards.

Insurers may be interested to keep an eye on how banks navigate the still uncharted social media waters.

Economic disparity and global governance failures are central risks in the global risk landscape, exacerbating and driving a range of other risks, notes a report issued by the World Economic Forum.

MetLife’s Growth and Guaranteed Income variable annuity has a living benefit, and is exclusively distributed by Fidelity.