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Understanding how to leverage social media, winning customer loyalty through service and finding new innovations can make a world of difference for insurers.
February 2
Celent -
Many financial services firms are finding ways to leverage the sales potential of the iPad.
February 2 -
Brokers leery of additional costs as SEC recommends creation of a common fiduciary standard.
February 1 -
Insurers may be interested to learn how banks are getting customers to "like" them on Facebook.
February 1 -
Innovation is all around us, in awards programs and in the ways INN presents information.
February 1 -
Insurers' diversity, originality and pluck play a role in best practices.
February 1 -
Budget numbers show carriers are serious about mobile applications in 2011.
February 1 -
Blue Cross Blue Shield of Massachusetts payment reform initiative shows success in improving patient care, lowering cost trends.
January 31 -
Keith Jensen, chief marketing officer, Plymouth Rock Cos., provides insight into the insurer's award-winning customer experience project.
January 28
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User experience solution designed to provide enhanced service to distribution channels, beginning with agents and internal users.
January 28
