Customer experience

USAA tops Forrester list with 'moderate' performance on trustworthiness.

Life and health insurers using tech-powered marketing technique to nudge policyholders.

Property and casualty insurers can benefit from tools and data that enable them to assess damage and address claims quickly.

Insurance Technologies rebrands as Hexure, and more news.

The Hartford, Chubb, Aflac and more hiring news.

Progress on cybersecurity measures lowers insurance market risks and stresses.

Chubb survey, digital insurance platform find concerns among insureds and more rules on the way

The two companies announced a multi-year plan to co-develop pet health and protection solutions.

Progressive scored second and Nationwide was third.

Progressive and State Farm scored second and third in overall mobile, web.