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The insurer partnered with Collective Medical and Mendocity on in- and out-patient capabilities.
May 18 -
Capgemini’s World Insurance Report revealed that trends were already heavily leaning toward digital before the COVID-19 crisis changed behavior further.
May 14 -
J.D. Power's Tom Super joins the show to talk about where gains are going in auto insurance while COVID-19 rages.
May 11 -
With insurers rapidly deploying digital capabilities in order to service socially distancing customers, Jamie Yoder of Snapsheet thinks these habits could stick and become status quo going forward.
April 27 -
Insurance product creation historically has been based on historical data – the rear-view mirror view. However, there is a fundamental change afoot that cannot be ignored.
April 2SMA -
The way insurance companies respond to the COVID-19 crisis is indicative of how the industry will meet the biggest challenges going forward: the disappearing retail customer, over-regulation, shrinking product margins, low customer loyalty and public distrust.
March 27Simon-Kucher & Partners -
It is critical to assess insurers’ internal operations and the implications for employees.
March 25ReSource Pro -
Companies are scrambling to ensure that the millions who take on work outsourced by firms from airlines to insurers can keep going as the nation mandates increased work from home.
March 23 -
Heading into the New Year, many enterprises are looking at how AI and data analytics can drive their digital transformation journeys.
December 20Genpact -
The findings of a new survey show that many field agents think the technology tools provided by their organizations are not evolving as quickly as their needs are.
December 10