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A university study implies that young people are just as concerned as baby boomers about online privacy, but the details tell a different story.

Letting customers do the work for themselves obviously saves money for insurers, but why don’t more customers do it?

Why should insurers use social networks? Celent provides three principle reasons.

After more than 100 hours of interviews with insurance execs, SMA unearthed 10 common initiatives regarding market recovery and future changes.

If Tiger Woods' image can have such a profound effect on Gatorade and Nike's bottom lines, can characters in insurers' ad campaigns do the same?

Survey results raise questions about bancassurance being the preferred channel, as insurance Web sites and aggregators gain ground.

The auto insurer relaunched its Web site in an effort to ease navigation and simplify the quote process.

Analysts skeptical of The Hartford's new plan to cross-sell its life and retirement capabilities to existing customers who own businesses.

Gartner lists technologies that will challenge business processes, support new business models and drive revenue growth.

Insurer announces three-pronged organizational structure to target small and medium-sized business.