Distribution

With the adoption of AI, how will the role and responsibilities of live agents change?

The 2024 U.S. Independent Agent Satisfaction Study from J.D. Power indicates insurers are improving quoting platforms, increasing training and communication to maintain relationships with agents.

Marsh McLennan agreed to buy smaller rival McGriff Insurance Services in a $7.8 billion cash transaction, marking its largest ever deal.

Erin Slater, head of financial services strategy with Quad, shares how firms can find the balance between innovation and privacy.

Preparation and planning are vital to a successful sale or merger of your agency.

In the context of quick pricing, artificial intelligence can play a key role in formulating customer segments and creating appropriate policy packages.

The Big "I" has selected Indiana's Todd Jackson as its chairman for 2024-2025.

Digital Insurance reached to insurance agents to ask about what AI tools they're using.

The benefits of adopting a commercial lines quoting solution to simplify the quoting process.

A Nationwide survey suggests independent insurance agents are embracing artificial intelligence to enhance customer experience.