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The firm says CRM users who avoid MDM will derive erroneous results that annoy customers, resulting in a 25 percent reduction in potential revenue gains.
March 3 -
Amica Mutual, USAA and four others recognized by J.D. Power for customer service excellence; survey finds customers compare customer experiences across industries.
March 3 -
The COE will allow IT and business functional groups to collaborate in driving advanced analytics solutions.
March 3 -
GameChanger Suite is installed on Windows Azure for personal, commercial and specialty lines.
March 3 -
Net income climbed to $4.99 billion, or $3,035 a share, from $4.55 billion, or $2,757, a year earlier.
March 3 -
While agents and carriers have significantly improved the flow of data, carriers that opened a path for clients to log directly into their proprietary websites presents a problem.
March 3
Treutel Insurance Agency Inc. -
An app can't just be an extension of prior work on the desktop or Web.
March 2 -
A recent Novarica report shows external threats, such as network technology vulnerabilities and mobile device issues, are driving insurers to increase IT security spending.
March 2 -
Research shows that P&C and life insurers are moving along in their quests for modern policy administration systems. But, with more activity comes more misconceptions.
March 2 -
What began in the '90s as carrier self-service applications now are migrating to mobile devices, but with expanded capabilities, such as instant messaging, image capture, and more.
March 2
