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Outsourcing is an important tool for CIOs, but having access to a hammer doesn't make everything else a nail.

By casting a wide net and recruiting candidates based on skill rather than experience, Allstate's SVP of quantitative research and analytics Eric Huls, and many other insurers, are putting in the extra work to fill a shortage of predictive modeling talent.

Change management is crucial to the success of large projects, but success usually comes down to soft skills and users' buy in.

15 minutes with Direct Global Insurance, which is piloting self-service kiosks that can quote and bind auto policies in about five minutes.

The practice focuses on the development and delivery of cyber reinsurance solutions to address cyber security risks.

Amica Mutual, Erie and Nationwide ranked highest in homeowner claims satisfaction, according to J.D. Power.

Eighth annual awards program uncovers the best of the best in insurance innovation among both technology users and providers.

Software helps the insurer monitor and archive its activity in social media, while enabling the company to plan and publish content to multiple social platforms simultaneously, track consumer engagement and participate in meaningful two-way dialogue.

In 2013, there were more large deals and the average P&C deal size doubled, Deloitte says. However, global insurance M&A activity fell 60 percent in aggregate deal value.

Organizations that want to make their first cloud services investments will look to build business cases that encompass longer-term IT and business value.