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Tool designed to simplify postal, marketing and sales efforts for targeting, discounts and reduced waste.

Erica McGinnis takes over leadership of the broker-dealer effective immediately, and will report to the president and CEO of AIG Financial Distributors.

The amount and qualification requirements of the coverage adjusted to meet 2014 regulations.

Customer centricity requires that insurers open their systems and processes to new users, data sources and connectivity options, which have exposed the inadequacy of many legacy policy administration systems in a market newly driven by consumerization. Here's a look at how insurers are stacking the deck to ensure success.

Not so long ago, there was plenty of vision but no template for how to interact with technology-enabled consumers, but it's getting better.

The new platform-as-a-service expands the product’s reach into specialty commercial lines, company said; availability in overseas markets expected within the next year.

The vendor response to many insurers' business requirements is often "configuration," which SMA notes as the top tech priority for PAS replacements.

The landscape is littered with applications that were promising when they entered development, but as technologies have become "consumerized," state of the art is an even faster moving target.

Document and workflow management, as well as analytics and integration capabilities, are increasingly important in new, Web-based claims systems, according to a recent Novarica report.

Many insurers already had counter-measures against such competitors in place, in the form of strong web-based offerings and strong agent networks.