The Latest

Daniel O’Connell brought in to work with the group's crisis management team and report to the chief underwriting officer.

J.D. Power report ranks auto insurers' websites on shopping and self-service, and finds that web-usability trumps price among customers.

Mobility has moved from being a business convenience to an opportunity over the past two years, and insurers are turning to customer service to take advantage of that.

Smaller U.S. insurers with overseas parent companies are unlikely to be targeted by FSOC; American Council of Life Insurers defends foreign nonbank financial companies.

Kansas-based agency aims to increase operational efficiency with a unified software platform across all locations.

Insurers could clear up a lot of client management headaches in one fell swoop with desktop virtualization.

A relative newcomer to the insurance industry, RGA Reinsurance CIO Mark Showers shares his perspective on how the insurers' concerns compare to other industries.

Certus' construction, property/casualty examiners will handle legal, coverage matters for the insurer's construction defect claims.

PCI applauds the passing of "No Play, No Pay" and Workers’ Comp Reform in Missouri; new legislation also permits electronic proof of insurance for consumers.

Moore, Okla., suffered $1.4 billion in damages from a 1999 tornado; experts predict yesterday’s EF-4 will result in similar figures.