The Latest

Novarica Research Council Impact Award Nominee of the Day: Leveraging a project and portfolio management application, Erie Insurance took on a transformation initiative to track all costs across 13 discreet portfolios.

Little conclusive research and evidence has insurers guessing as to what will keep customers happy with their websites.

Every insurer wants to join the app parade, but is it worth the trouble?

Insurers that have invested in analytics tools in the past year are just beginning to recognize their ability to manage producers and improve their performance with the technology.

Data and analytics at the top; staff development becoming more important, according to Novarica research reported at this week’s PCI Information Technology Conference.

Data and analytics at the top; staff development becoming more important, according to Novarica research reported at this week’s PCI Information Technology Conference.

Gamification and mobile marketing at the root of insurer's new partnerships.

While online resources continue to gain influence over consumers, agents and brokers remain the top resource overall.

Willis report finds weak economy, low underwriting losses and abundant capacity create mix of rates for commercial P&C carriers.

Claims system upgrades can be as frustrating to integrate with legacy systems as they are exciting to purchase.