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Multiple billing systems to be consolidated to cloud-delivered STG Billing solution.

With the acquisition of Harris, Rothenberg International Inc., the health insurer expects to expand its employee assistance program and work-life offering.

Tom Barta shifts the focus of his office while Erik Helding receives a promotion to SVP, treasury and investor relations.

A new ebook, titled "10 CX Mistakes to Avoid," from the Temkin Group brings together customer experience anecdotes and observations from the consulting firm's work with dozens of companies and studies of many more.

The specialty insurer looks to the claims management software to support its goal of increasing effectiveness and efficiency of payments.

The showdown came at a hearing held by the National Association of Insurance Commissioners on the controversial product, which is a kind of property insurance policy that banks purchase when mortgage borrowers stop paying for homeowners insurance. Banks receive a portion of the premiums through commissions, reinsurance deals and other payments from the specialty carriers that offer it.

Michiel van Katwijk will be CFO for the Americas, and Darryl Button will become EVP, head of the corporate financial center.

IT projects tend to become riskier as the size of the project increases, to combat this, insurers should consider "chunking."

New survey hints that organizational understanding may be more important than appropriate technology products when it comes to gleaning social insights.

International regulatory measures, including Solvency equivalency, highlight the AIA’s talking points heading into the weekend.