In an effort to enhance the services offered to its client and independent broker partners and process claims faster and more efficiently, Canadian specialty insurer Frank Cowan Company selected Guidewire’s ClaimCenter as its new system.
With the new system, Frank Cowan Company expects to reduce claims cycle times, improve data analytics and reporting capabilities and readily make system changes to meet changing business and technical requirements.
“Claims management is complex,” said Derek Sarluis, VP, Claims, Frank Cowan Company. “Having immediate access to more advanced tracking and reporting tools will assist Frank Cowan Company in proactively moving claims to resolution resulting in enhanced customer service. Improved visibility into our claims-handling operations will also enable us to better flag and act on the early warning signs that indicate when a claim may be veering from an acceptable resolution path.”
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access