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Insurers turn to their peers and attend industry meetings to conduct due diligence about potential business partners, according to study.

Technology is rapidly transforming human interaction into informal communications, how can the insurance industry react?

Farm Bureau Life Insurance of Michigan is indicating annual savings of $230,000 and full ROI from a claims upgrade implemented less than a year ago. More than a quarter of Farm Bureau’s savings comes from paperless solutions, including eliminating the printing of around 65,000 faxes in the first six months.

“The Hartford Benefits For Tomorrow Study” found that 87 percent of single Americans don’t have enough savings to get through a financial hardship and of that group only 44 percent have insurance to help them, which means 56 percent do not have coverage.

14 insurers, including State Farm, The Hartford and 21st Century, named in Temkin’s 2012 trust ratings.

Health insurers embrace e-contracting approach to save paper and admin costs and improve customer service efforts.

A growth spurt is expected in external spending and IT investments in North America after a meager 2011.

Building credibility from the ground up through restructuring and core systems initiatives helps creative cultures thrive.

A well-planned enterprise architecture plan can deliver impressive results to the bottom line and bridge a long-held gap between IT and business.

Amalgamated Family of Companies moved to a more automated, rules-based data security solution that ensures encryption and compliance.