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Todd Fancher will lead the carrier’s strategic investment in artificial intelligence, machine learning and advanced analytics aimed at better customer service.

A majority of business and technology professionals think their leaders understand cutting-edge technology, but they still aren't ready to embrace it.

Nearly half of businesses have experienced a cybersecurity event, and three in five don't believe their staff are adequately trained.

Health insurers most cope with the uncertain future of Obamacare, while P&C carriers are pressed to meet new customer expectations, say analysts.

The back-to-back-to-back storms of Harvey, Irma and Maria tested the digital claims advancements by carriers like Allstate and USAA on a massive scale.

Artificial intelligence continues to be top off mind for insurance carriers, as they work collect new forms of data and interact with customers using smarter digital channels.

Car accidents are rising, and with them, insurance losses. Here's how carriers can adjust.

As more AI applications emerge, the corporate database will evolve to support them.

Apple’s current Watch has a more basic heart rate monitor, but the company is increasingly pushing to turn its luxury fashion accessory into a serious medical device.

Although most insurers have a running start at digital transformation, most do not have the capacity to partner with the likes of an Amazon.