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Executive's priorities are transitioning the product-centric organization to one focused more on the customer.

Organizations see AI as a way to reduce the time employees spend on routine and administrative tasks, enabling them to deliver more value, says Capgemini study.

Security First, Florida’s second-largest home insurer, has seen about 15% of claims in the storms aftermath filed through its app.

Carrier is looking to develop customer experience comparable to that of Amazon and Google, according to Cathleen Scerbo, VP of IT business operations.

Survey of members shows it’s common practice, and CMS should stop it, says Robert Tennant of the Medical Group Management Association.

Almost a decade after Zurich's implementation, the insurer's cloud journey presents lessons for carriers undergoing similar projects.

Digital Insurance recently caught up with four previous honorees to find out what new challenges they’ve taken on.

This information is exactly what is relied on to verify someone’s identity. It is simply a gold mine for potential identity thieves.

Reinsurer partners with Mobileye to install vision-based sensors on vehicles.

Female veterans of the insurance technology sector reflect on the opportunities to grow as digital leaders in the industry.