The Latest

The latest version enables ‘anywhere’ access and engagement, multiple language interfaces and a better view of information and relationships to offer more personalized customer experiences.

New Software for Agent Portal Offering is expected to help the carrier modernize its technology.

The affected consumers are those who have not been able to prove their U.S. citizenship, the government says.

However, research from the New York Department of Financial Services found that actual data loss is not a common outcome of compromised systems.

Insurance always has generated a huge amount of information. What’s new is the volume of newly available information and insurers’ new-found ability to digest that information and use it to predict risk.

Blue Yonder, founded in 2008, claims it has assembled the largest team of top data scientists in Europe. Here’s a peek inside the company’s Karlsruhe, Germany headquarters – which combines people, process, and plenty of data center horsepower.

The CEO has to convince investors that the company has figured out the size of the hole at the long-term care coverage business, and that the gap won’t keep growing.

Survey by Employers Holdings shows that companies need to create healthier environments.

All of Agile’s principal leadership now has moved into the Majesco organization.

While brokers historically have owned the customer relationship, satisfaction rises when insurers are involved during service interactions, according to a study from J.D. Power.