Strategy News from Digital Insurance

The 160-year-old company is focused on ROI to keep it grounded, but does not see this journey as having an endpoint, according to Bill Pappas, head of global tech and operations at MetLife.

AI-powered technology such as early-wildfire-detection tools could help insurers contribute to community resilience, according to a report from Marsh and the Milken Institute.

Howden's latest report finds that only 20 U.S. data center locations account for 81% of square footage impacted by severe hail or tornadoes in the last 10 years.

Matthew Madsen of Accenture recommends that insurance company leaders get more "hands-on" with AI and get staffs more fluent with AI.

Five insurtech CEOs share the advice they would give to their counterparts or themselves five years ago.

Half of consumers plan to use AI but also want an advisor who can relate to their life experience to review information at some point in the purchasing process, according to the Capgemini Research Institute and LIMRA.

The middle of a catastrophe is not the time to discover gaps in a disbursement process. Carriers should understand the complete path from claim approval to usable funds before claim volumes spike.

Incorporating climate risks into modeling and pricing can help insurers better anticipate and manage their potential health and financial impacts.

David Tobias, chief product officer at Nearmap, shared insights with Digital Insurance around how aerial imagery is used by insurers to better understand the impact of natural disasters.

The explosive growth of data centers, which fuel a seemingly insatiable global demand for AI services, is creating a huge demand for insurance policies covering a wide range of risks.

Eighty-eight percent of policyholders reported that they want a provider that anticipates coverage problems before they ask, but doesn't rely solely on AI to do so, according to a new VIU by HUB survey.

Tens of thousands of acres have burned in central Oregon and in the Spokane region of eastern Washington.

The most successful insurers avoid framing digital transformation as a choice between experience and technology.

Most global data center construction is located in areas with heightened natural catastrophe peril, according to Allianz's latest report.

The best place to start AI adoption is tasks where employees already describe them as repetitive, slow or unnecessarily difficult, writes Amy Carlisle, president of MSI.

Aaron Minkovich, chief technology officer at Manulife, shared insights into how the company will expand AI and the ROI related to the partnership.

Effi Fuks-Leichtag, chief product officer at ERGO NEXT Insurance, writes about how entrepreneurs are turning to AI search tools for insurance guidance.

Improving the claims experience is critical for customer satisfaction and retention, according to Deloitte research.

Recent chemical incidents in Washington and California highlight the peril of forgoing pollution coverage, writes Dennis Willette, SVP and head of environmental at Westfield Specialty Insurance.

Experts examine how to adapt to a shifting hurricane forecast, AI's impact on natural resources, and how to improve underwriting and cybersecurity.