Strategy News from Digital Insurance

Reputation events are currently managed reactively by communications teams reporting using tools built for brand storytelling.

These secondary perils led to a combined $86 billion of insured losses in North America in 2025.

Nationwide and Whisker Labs share insights related to their partnership and the Ting sensor, which uses artificial intelligence to warn policyholders about potentially catastrophic events.

Bridging the gap between knowledge and core systems is the key to an improved user experience.

Carriers gain ground when treating personalization as a structural shift instead of a simple feature enhancement.

The insurance industry's research organization added 10 more states to the first four in its Wildfire Prepared Home designation program. About 35% of U.S. homes in high wildfire risk areas are not yet eligible.

It's the third year convective storm losses have exceeded $50 billion, according to the report, Severe Convective Storms: State of the Risk from The Insurance Information Institute.

Researchers examined more than 580,000 municipal bond issues and say the data shows communities with higher wildfire risk pay higher interest rates.

Moving beyond a model centered on reimbursing claims to one that supports healthier outcomes earlier in the pet care journey.

Panic-button technology is empowering workers in high-risk environments to alert first responders, supervisors and loved ones in the face of growing threats.

The U.S. accounted for 79% of global insured losses during the first quarter of this year, according to Aon's latest Global Catastrophe report.

Regulators and policyholders are increasingly concerned about the impact of imagery on privacy and decision making.

Climate experts and insurance leaders discussed how the industry must treat extreme events not just with coverage, but also with technology, proactive mitigation and resilience, at the ClimateTech Connect conference.

Why technology alone doesn't drive transformation

The Insurance Information Institute and Fenix24 released Cybersecurity for Insurers: Squaring Safety with Service.

Satellite data is reshaping the way that the insurance industry thinks about risk.

New research reveals severe storm effects such as hail, tornadoes and wind have reached $208 billion in global insured losses between 2023 and 2025.

The shift from transactional relationships to experience-driven engagement models is becoming a defining characteristic of successful P&C insurers.

Cotality's 2026 Severe Convective Storm Risk report reveals that underwriters can no longer rely on historical weather patterns to predict future losses.

Three common mistakes agents make and how to avoid them.