Insurance

Amid increased work from home during the coronavirus pandemic, new product to launch with multichannel distribution.

I see the insurance industry going through many of the same challenges that we faced early on in e-commerce.

That represents a major lift from 2017, when J.D. Power reported that customers were slow to adopt digital interactions

The program is built with an SDK from the startup Sensely.

The goal of every claims organization has been and will remain quickly adjusting a claim at a low cost with high levels of customer satisfaction.

Metromile says the coronavirus pandemic has increased customer interest in its product, with squeezed consumers looking for ways to reduce their costs.

Also: Swiss Re implements Majesco, new insurtech launch.

Customers were ready to leverage drones and self-service after weeks under social-distancing regulations, insurers say.

Tamara Simpkins Franklin is new Chief Digital, Data, and Analytics Officer for the brokerage effective October 1.

Policyholders’ willingness to buy insurance from technology companies has increased from 2016 to 2020.

The carriers that use data and customer feedback to improve their products, as opposed to developing an awesome onboarding process or pricing scheme, will delight consumers today and will be ready to take on the challenges of tomorrow.

BNY Mellon has launched a system that automates medical and dental insurance claim payments, attaches benefit explanations and enables virtual card support for medical providers.

Born from insurer HCI Group, subsidiary harnesses mobility, big data, analytics, and AI to complete 58 underwriting steps in 300 milliseconds.

Those who choose to sign on get full access to Metromile's suite of products.

The Federal Highway Administration recently published success stories, one of which included the use of telematics technology in action.

Also: Virtual home inspections for social-distancing compliance, digitalizing D&O wholesaling, more.

Amazon Halo John Hancock Vitality integration to launch

Coefficient Insurance will sell stop-loss insurance, a type that helps cover unexpectedly large claims against employers who self-fund their health-benefit policies.