Insurance

Carriers in the business need to keep up with rapidly advancing customer expectations.

A report that the retail behemoth was considering selling home-insurance products sent a shockwave through the industry.

Choice to lead combined health company will be revealed soon, says Warren Buffett.

The Seattle-based company, which has shaken up industries from booksellers to shoe stores, tends to incite fear among would-be rivals.

One way is to arm an integration team with an agile approach to the work

Although many insurers have developed digital roadmaps, their tech initiatives aren’t aligned and their digital channels aren’t integrated.

In addition, the insurtech, which is looking to establish itself countrywide, is moving into a new 65,000-square-foot facility and recently secured $51 million in additional funding.

The digital giant's involvement with an Indian insurtech doesn't mean it will be selling policies soon, but does give insurers something to think about.

Telematics technology from Octo Telematics will power the MyPace program, which launches in July.

Insurer and its Arity and Answer Financial subsidiaries will leverage data collected through Life360 for driver feedback and insurance options.

Amelia platform from IPsoft has been involved in more than 3 million customer conversations since September.

The insurer explored how homeowners customers could get the most value from water sensors through hands-on experiments.

Non-payment of certain subsidies, less enforcement of a rule requiring insurance and limited competition caused insurers to raise their premiums by about 34%.

Carriers are looking to see a return from tech investments quicker with external players eyeing the market, says Capgemini.

Bradley Bodell has also worked at MetLife in various technology roles.

Infosys partnership will help the life insurer realize customer service and data mastery goals, says CEO Brooks Tingle.

Many new insurers focused on commercial lines see value in the core systems that incumbent insurers already use.

Technology platform uses third-party data to reduce the amount of input required of agents.

Miguel Edwards is responsible for digital customer experience improvement in his new position.

Carriers must compete on insights from consumer information, not just the convenience of digital-app services.