Insurance

Boston - Electronic application submissions have grown dramatically since 2004 but still account for less than half of all new life/health business, according to a new report from Celent, a Boston-based financial research and consulting firm.

Chicago – Citing increased competition and falling rates, insurance brokerage Aon Corp., said yesterday that it will cut 2,700 jobs, or approximately 6% of its workforce, as part of a restructuring plan.The broker made the announcement as part of its release of its 3rd quarter financial results.

David Sampson, the newly appointed president and chief executive officer of the Property Casualty Insurers Association of America (PCI), a Des Plaines, Ill., group comprising more than 1,000 insurance company members, outlined his vision for the association at the organization’s annual meeting this week. More than 1,600 CEOs and senior executives from PCI member companies and global reinsurers participated in the 2007 meeting in Boston, setting records for attendance at the event.

Southern California — Two major insurers are going the extra mile to help their policyholders affected by wildfires by deploying mobile response vehicles to the disaster area. Los Angeles–based Farmers Insurance Group of Cos. is helping thousands of its customers as they file claims and begin returning to their normal lives. Farmers is trying to make it as easy as possible to file a claim by continuing to offer mobile command centers and its Mobile Catastrophe Claims Bus to serve the most customers before they are allowed to return home.

New Orleans — Carriers using advanced analytics in their underwriting, claims and marketing efforts will have a better chance of surviving the current and future state of a softening insurance market, Frank Coyne, chairman, president and CEO of ISO told the 800 attendees in attendance this week at the company’s ISOTech 2007 Connect Conference in New Orleans, La.

Armonk, N.Y. – In the past three years, 62% of enterprises with more than $5 billion in revenue encountered a major risk event, and 42% of these enterprises were not well prepared for the event, according to a study of more than 1,200 chief financial officers (CFOs) and senior finance executives from 79 countries worldwide. The study, from IBM, concludes that a surprising number of enterprises are not well prepared to handle the impact of a major risk event to their organization.

Orlando, Fla., and El Segundo, Calif. - Applied Systems Client Network (ASCnet) and Computer Sciences Corp. (CSC) each awarded customers at their respective conferences.Chambersburg, Pa.'s Strickler Agency Inc. received the inaugural "Interface Agency of the Year Award" presented by ASCnet, the user group for Altamonte Springs, Fla.-based Applied Systems agency technology. The award was presented at the 22nd Annual Technology, Education & Networking Conference.

New York - New York Life Insurance Co. announced today that Frank Boccio has been elected executive vice president and chief administrative officer, reporting to Ted Mathas, president and chief operating officer. Boccio has responsibility for individual policy services, corporate information, corporate services, corporate Internet and business resiliency."Frank is a superb administrator and his leadership has enabled us to improve customer service and agent service in many ways," says Ted Mathas. "Frank's new role will allow him to work even more strategically across several key areas so that New York Life continues to offer world-class service, systems and operational capabilities."

New York - Guy Carpenter & Co. LLC, a global risk and reinsurance specialist and a part of the Marsh & McLennan Cos., expanded its award-winning, Web-enabled i-aXs data management platform to include both workers' compensation and accident and health lines.

Simsbury, Conn. - The Hartford Financial Services Group Inc., Hartford, Conn., appointed Brian O’Connell, a 25-year industry veteran, to vice president and chief information officer (CIO) for its expanding Hartford Life operations. O’Connell replaces Terry Walker, who has moved into the role of chief administrative officer for Hartford Life Japan.

Bethesda, MD–Life insurance standards organization the Insurance Marketplace Standards Association (IMSA) has renewed the membership of five life insurers.

Wakefield, Mass. and Jersey City, N.J.– P&C policy and rating solutions provider ISO Insurance Technology Solutions (ISO-ITS) and consulting firm Edgewater Technology Inc. have entered into a strategic alliance.

Chicago–A new survey demonstrates that increased IT spending results in lower claims processing costs for P&C insurers.

Reston, Va.–Insurance regulators in eight states have granted written recognition to the straight-through processing (STP) standards initiative of NAVA, the Association for Insured Retirement Solutions.

New York – Still searching for applicants, the 12th Annual Webby Awards is accepting entries for its Best Insurance Site of the Year category until Dec. 14, 2007

Mayfield Village, Ohio — The Progressive Group of Insurance Cos. yesterday introduced Paperless Policies, a feature that will allow customers who buy a policy directly from the company, or through one of its independent insurance agencies, the ability to reduce the amount of policy-related paper documents they receive. Having policy documents delivered electronically saves trees, expedites delivery of the documents and reduces the opportunity for misplaced documents, says the insurer.

Seattle and Madison, Wis. — A handful of U.S. auto insurers have begun offering in-car cameras or global positioning equipment to help parents monitor their teenagers' driving behavior, hoping to reduce the number of crashes involving young motorists.

Jersey City, N.J. — Extending its reach in healthcare market as a provider of data, analytics and decision-support solutions, ISO Properties Inc. confirmed the acquisition of Salt Lake City-based HealthCare Insight LLC (HCI), which provides solutions that enable healthcare claims payors to prevent fraud, abuse and overpayment. Terms of the deal were not disclosed.

New York and Chicago - October 10, 2007-- Insurance Networking News (INN) and Celent LLC, announce a partnership to deliver INN's second annual ranking of technology solution providers to the insurance industry, including several enhancements to last year's program. This second annual ranking, called the Insurance Networking News VIP Awards, will be based on a survey of executives and staff from North American insurance companies, including property/casualty, life/health--and new this year--reinsurance. These insurers will identify their preferred technology providers in several categories, such as enterprise platforms, point solutions, platform technologies and services. Also new to the second annual program will be additional rankings by respondent type. The 2008 INN VIP Award winners will be determined solely by insurance carriers, brokers, managing general agents and agents. In partnership with Insurance Networking News, Celent, the most respected source of independent insurance technology and business research and advisory services, will conduct and manage the program's survey distribution, data collection and analysis. In Part II of the INN VIP Awards program, the top-ranked solution providers will be offered an opportunity to nominate an insurance carrier customer as a "visionary" for its use of a specific technology, and is encouraged to illustrate the role, if feasible, that ACORD data standards plays as part of their business and technology success story. INN's readers, its Editorial Advisory Board, and Celent's top insurance research analyst will determine this top-ranked technology best practice in action. "The INN VIP Awards program will provide an important perspective that will contribute to insurance company technology decisions," says Matthew Josefowicz, managing director of Celent's insurance practice. "We hope that the structure of this year's survey, with categories based on respondent type as well as technology categories, will make the results even more useful for INN's readers." For readers of Insurance Networking News who depend on the publication as the independent authority on information on how technology supports insurers' business strategies, the 2008 INN VIP Awards ranking and its accompanying analysis will provide insights into the leading technology solution providers across multiple categories. "This year's enhanced program reflects an honest and factual assessment of the technology solution provider landscape," says Pat Speer, editor-in-chief, Insurance Industry News. "Equally important, the enhanced INN VIP Awards program evokes the necessary discussion of the "why" behind the ranking. By including a critical educational component, such as how ACORD standards have helped facilitate the leading technology's application success, insurers can map to their own success." Winners of this second annual ranking will be recognized at an exclusive black-tie event held in conjunction with the ACORD LOMA Insurance Systems Forum in Las Vegas in May 2008, and will be featured in a Special Report by Insurance Networking News in the June 2008 issue. The special report will also be distributed at the ACORD LOMA Insurance Systems Forum in Las Vegas and at the IASA annual conference in Seattle. The INN VIP Awards ceremony will also be included as part of the INN NewsCast video broadcast. "We are delighted to work with Celent," says Speer. "Celent's research and advisory professionals represent exceptional industry acumen, which means our readers and the industry at large will have direct access to the knowledge and expertise generated as part of our collective research efforts." With six senior-level analysts in the United States, and three covering Europe and Asia, Celent's breadth and depth of insurance technology experience dates back to 2001. Celent is the only analyst firm to publish comprehensive reports on insurance software sales volumes and in-depth rankings of vendor software. Celent also publishes the widely read annual CIO survey and popular Model Carrier report, making the firm uniquely position to understand the buyer's side of the industry's highly competitive landscape. Contact Josefowicz directly via e-mail at mjosefowicz@celent.com if you have questions about the INN VIP Awards ranking, or wish to participate in the survey. To participate, please go to: www.insurancenetworking.com. Technology solution providers seeking more information about the Insurance Networking News' VIP Awards, or information about how to post the survey link on their Web sites, can contact Holli Gronset at holli.gronset@sourcemedia.com or 312-983-6178. About Insurance Industry News and SourceMedia, Inc.Insurance Networking News is a trusted source for information on how technology is being implemented to support insurers' strategic business objectives, providing insightful analysis of - and case studies on - how technology is being innovatively utilized to automate critical processes. Every issue of Insurance Networking News is written to help senior insurance executives bypass the hype and get to the heart of resolving industry challenges. Readers rely on carefully researched content that is both engaging and analytical.SourceMedia, an Investcorp company, is the pre-eminent provider of timely and essential market information - including industry news, analysis, research and insights - for members of the financial services community, as well as related fields such as accounting and technology. Through its comprehensive library of professional publications, suite of industry-standard data applications, and in-depth seminars and conferences, SourceMedia (www.sourcemedia.com) offers its clients and subscribers a valuable and sophisticated range of products and services. About Celent LLCCelent, LLC is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. More information about Celent's insurance practice is available online at www.celent.com/insurance.asp Source: Insurance Networking News and Celent LLC

Thousand Oaks, Calif. — For small-business owners who face pressure to provide their employees with affordable health insurance, one statewide provider has devised an online solution to address the situation. Blue Cross of California has released a new tool that makes it easier for small-business owners to navigate the health care arena and find the most affordable products for their employees with the launch of an online tool called Click4Biz.