Insurance

Modernizing insurers' IT environments often leads to more reliable data that can facilitate improved processes.

CIO and CMO to lead unit focused on digital platforms and predictive analytics.

P&C insurer continues long-standing relationship with vendor, in efforts to enhance online customer experience.

Strategic resources director Chris Mullen talks about how her team helps identify the technologies that will change the insurance business.

Steps to help ease the transition from people-centered processes to machine learning and AI.

Peak Fleet, EMC's new telematics initiative, rolls out with full support from Octo's analytics suite.

Virtual reality game aims to help customers develop better habits around blood pressure, body mass index and more.

The American Health Care Act phases out key parts of the existing health-care law over several years.

Mobile carriers and tech companies are primed to sell customers car insurance using their in-house data.

But consumers report higher satisfaction when technology is robust, says J.D. Power & Associates.

Speaker Paul Ryan’s goal is to have a bill to President Trump by Easter.

Insurer adopts Duck Creek's cloud technology.

Insurtech startup covers homeowners' personal belongings when they rent on home-sharing platforms.

User experience is important to compete with bigger companies’ budgets and scope, says Metromile CEO

At least eight health insurance executives met with the President to discuss changes to the Affordable Care Act.

The auto insurer is looking to build a more robust UBI customer experience, says senior director Nick Grant

The life insurer's technology chief is supporting his company's efforts to measure up to digital experiences in other sectors.

Transforming personal lines’ ‘moment of truth’ isn’t easy, but the payoff is clear.

The insurer’s chief design officer, Meriah Garrett, talks user experience strategy.

The usage-based insurance provider wants to be available in more states and add more features to its platform, says CEO Dan Preston