Insurance

Insurance claims processing is still categorized by some insurers as “if it’s not broken don’t fix it.” Some have taken steps to make incremental changes to their existing claims processes and systems by applying Lean process methods, and introducing data mining and predictive analytics. Although for the most part the results have been positive, these small enhancements led to small benefits.

Top trends include core and legacy system transformation, data mastery, and analytics and digitization, Celent says.

In addition to preparing for 2015 enrollment, the expected successor to Kathleen Sebelius as U.S. health secretary will face health insurers' warning of double-digit premium increases.

Health care CIOs, consultants and attorneys comment on the tenure of Health and Human Services Secretary Kathleen Sebelius, who soon will resign after serving the nation for five years.

Former head of sales and marketing at Covered California and former director of sales at Blue Shield of California, Michael Lujan, says Kathleen Sebelius was in an "unwinnable position."

Kathleen Sebelius, the U.S. health secretary who steered the troubled rollout of President Barack Obama's signature health care law, will resign just as the program topped its first-year enrollment goal, according to two people familiar with the decision.

Today’s leading P&C carriers deal with huge numbers of policies, online transactions and batch transactions – and the volume is always growing. That means a legacy policy administration system that works today might not be adequate tomorrow. High-performance, scalable policy admin solutions are no longer “nice to have.” They’re absolutely essential – for every P&C carrier, everywhere.

Health insurers say that a fair number of new signups do not involve HIX options.

Insurance data experts convene in IDMA annual meeting panel to underline big data opportunities and imperatives.

The regul8 statistical reporting product will integrate with core Zurich transactional systems, including PMS, ZIP and Guidewire Claims Center.

The integration from the Property Claim Services division of Verisk Analytics is designed to align the use of precision climate business data for P&C insurers.

The new company will distribute connected car products to consumers in the UK and Canada, fleets in Europe and to vehicle makers globally, company says.

Insurer CIOs can work with the business to create a model that can both deliver results and be sustainable within a specific company.

InsuranceSuite will help the multiline insurer streamline core systems.

Leading companies have poured $13.4 million into defeating a ballot initiative that would give California regulators the power to reject increases in health policy premiums.

A survey finds that mobile devices may soon dominate computing in financial services organizations.

Change in insurance is slow, but the race toward modernization has begun.

New features are designed to enable insurers to introduce products to the market more quickly, efficiently and reliably.

Consumers are eager for a better customer experience, and while things are improving in the insurance space, the gap between the haves and the have-nots is getting deeper and wider.

To satisfy increasingly sophisticated customer expectations, insurers must first rethink the business from the outside in, replace or modernize their technologies and continuously measure their progress.