Insurance

UnitedHealth Group Inc.'s claims that it had made progress fixing some systems in the weeks after a crippling cyberattack frustrated state health officials who said they were still having problems.

The latest TransUnion report on insurance shopping trends found, like J.D. Power's research, that auto insurance shopping has increased again after dropping at the end of 2023.

Farley discusses his philosophy around human-centered artificial intelligence and how the supplemental insurer is focused on customers when it comes to innovation.

Car owners shouldn't have to choose between a better driving experience and protecting their personal data.

As the industry faces a talent crisis, insurers can attract underwriters with digital innovation and robust skill development opportunities.

MassMutual's new head of product and Beazley's head of U.S. cyber, plus more career moves.

With Florida being threatened by more powerful hurricanes, commercial-property insurance costs last year surged at nearly five times the national pace, according to credit rating firm AM Best Co. Inc.

The rise of usage-based insurance programs and mandates for Advanced Driver Assistance Systems (ADAS) are helping to promote road safety.

Megan Sharpe, vice president for direct to consumer media and strategy at Gerber Life has seen the insurer through internal and external, to better support one-on-one marketing to policyholders.

There are at least four major issues to solve in order to unlock the full potential of telematics.

Consumer advocates engaged with insurance and climate change issues are asking NAIC, the association of state regulators, to share the data it will be collecting on property risk by mid-June.

Complexity within the insurance industry is exacerbated by climate change.

The life insurer's head of corporate communications promotes its reliability and stability even as workforce trends change.

Confronted with climate change, digital transformation and shifting consumer expectations, the insurance industry is hustling to adapt to meet new demands.

Michelle McLaughlin, executive vice president, middle market, and chief underwriting officer at Chub, heads a 60-person team underwriting for $6 billion in premiums.

Suggestions for how property insurers can accomplish effective low touch claims processing.

California Governor Gavin Newsom said he wants lawmakers to expedite the approval process for insurance companies seeking to hike rates, saying an overhaul of the state's market is taking too long.

Are deepfakes threatening the insurance industry? Some experts suggest a second layer of verification may be needed to combat altered materials in claims processing.

Research by ACORD covering 10 years of M&A activity by insurance carriers found that property and casualty deals did best at deriving value, while life insurers saw the most value destruction from mergers.

There's temporary leeway on formal compliance with replacement-cost value requirements in order to sort out insurer concerns with a recent re-emphasis on them.