Insure Think

There are more than a few IT execs leading their firms’ move to speed and innovation in customer experience. VGZ Cooperative is one such firm where this is happening in spades.

Data, or even technology, for its own sake without a clear line of sight to a social or business outcome could be a terrible waste.

Savvy IT execs earn their reputation by talking more about business value and business change than servers and infrastructure.

In late June, California passed A.B. 375, the California Consumer Privacy Act of 2018, a sweeping piece of legislation that, on its face, grants California residents data privacy rights that have never before been granted in the United States.

AI bias may come from incomplete datasets or incorrect values. Bias may also emerge through interactions overtime, skewing the machine’s learning. Moreover, a sudden business change, such as a new law or business rule, or ineffective training algorithms can also cause bias.

Demand for data scientists is at an all-time high and will continue to be at record levels in the coming years while these professionals become more scarce.

Creating a sense of having a stake in the outcome of the organization is one of the roots for innovative thinking.

The number of installed connected devices attributable to commercial insurance is rising quickly, but more traditional mobility items are also part of the strategy.

Initiatives such as telematics, AI-driven fraud detection, mobile estimates, and RPA require a cohesive enterprise.

The term 'information management' might sound interchangeable with 'data management,' but it's not — information is one step closer to being usable. Information is 'organized data,' which means it's eminently more valuable to your company or organization than raw data from any analytics dashboard.

While it is possible to pair robotic-process automation technology with machine learning technology, it’s important to consider them separately.

insurers are investing significant efforts into understanding how AI, computer vision, IoT and more apply to their businesses

Traditional approaches are way too time consuming and they miss the big picture.

New, visual development platforms are accelerating app delivery to support digital business transformation.

Software reviews should take performance metrics into account, but unless you're monitoring real user behaviors and outcomes, you're not going to get a passing grade.

To succeed with its initiatives, the insurer empowered its employees.

Like all other insurers, health payers can reap the rewards of digital transformation and emerging technologies.

CIOs must also reshape the technology team to nurture and grow the application of digital as a strategic asset of the business.

Effectively securing this valuable data requires a high level of diligence on behalf of carriers and their partners.

Many carriers apply data analytics and artificial intelligence to stay on top of workforce requirements.

When advancing digital capabilities in a tactical fashion, flexibility must be a core project goal.

The technology is a great case study in how the modern industry is leveraging technology.

Since CEOs are now at least asking about digital transformation, and every technology vendor now claims expertise in digital transformation, it’s time to burst a few of the myths surrounding digital transformation.

Carriers are ahead of other industries in leveraging unmanned aerial vehicle technology for some very good reasons.

As insurance professionals, it’s our duty to think like we own the company, and explore and validate every potentially innovative idea

The technology provides a valuable tool to help the business line adapt to varying consumer expectations.

Insurers should be considering an enterprise location strategy as an important element of their overall business strategy.

U.S. universities offering IT courses that cover compliance issues must change their thinking just as U.S. businesses will have to do and must now adjust curriculum to a global outlook.

Many carriers face major roadblocks when it comes to finding the right skills and talents for digital adoption.

The distributed-ledger technology promises to streamline processes like claim management, pricing transparency and actuarial management.

To thrive, insurers need systems that embrace change and transform it to business value or face potentially dire consequences.

Almost half of companies surveyed by SMA assume that tech giants like Amazon will play a significant role in selling auto and homeowners insurance.

Deals of all sizes, including XL Catlin and AXA, are informed by a the need to transform operating models across the sector.

With the ability of artificial intelligence to arrive at its own conclusions, governance over the machines is critical for the sake of business executives and customers alike.

The future is coming faster than expected, due to trends like Mecalfe's Law and Bezos's Law that are picking up speed just as Moore’s Law reaches its limitations.

Insurers need to perform due diligence to determine which platform or platforms will best facilitate their strategic objectives.

Even the best predictive analytics platforms will still need a human mind to tackle high-level analysis. Look for major changes in almost all human roles to come.

Policyholders will be making incremental changes to the car fleet, giving carriers several coverage and value-add options.

The company's heavily tested item insurance platform will finally be debuted stateside after a long, winding journey.

How can one remain true to the concept while also bringing in the technical depth and the 'flexible coupling' that come from a separate team?

Insurers are face challenges navigating GDPR and dealing with many different repositories of information, among others.

Cybersecurity regulation for carriers in the US is turning into a many-sizes, many-models scenario, with overlapping and variable regulatory requirements.

Powerful technologies get all the hype, but human and organizational factors are usually the most important in successful transformations.

A J.D. Power and Centric Digital study offers examples of top performers' best practices, like chatbots and personalization.

To make the most of what can be empowering technology, a device must be simultaneously optimized to do its job while also not exposing personal data, as they do generate a generous amount of it.

A guide to help carriers understand the rights and risks associated with big data efforts from law firm Mayer Brown.

Video-comparison algorithms and visuals can be adapted to make insurance more alluring and easy to sell.

It is relatively inexpensive for insurers to try out the technologies -- and not risk falling behind.

Leaving customers feeling satisfied requires an ecosystem of processes around digital, Forrester finds.

Rather than stifle digital transformation, limited resources can motivate any company ready to think beyond the past, willing to find partners outside traditional vendors, and eager to be agile and creative.

Artificial intelligence, real-time data and social capital can reverse the fate of individuals, families and communities.

Recently deployed capabilities find use cases for the technology in auto and marine coverage.