It is not just about modernizing systems, but about standardizing how transactions are processed and how data is exchanged across the ecosystem.

Carriers gain ground when treating personalization as a structural shift instead of a simple feature enhancement.

The goal is to improve risk management and expand access to more customers in markets that better data now makes possible.

As insurers modernize their products and operations, delivery capability is becoming a key differentiator.

Experts on insurance information and actuarial modeling say AV risk assessments have to be made with incomplete data, making it more difficult to price coverage accurately.

AI is making fraud more sophisticated and harder to detect.

Is technology advancing faster than data centers can be built? Should a server farm have its own nuclear power supply? Questions like these create unique insurance scenarios, say executives from Willis and Novidea.