There’s no doubt that a compelling business case is needed before an insurer will undertake what is probably the most engrossing and far-reaching technology implementation for insurers: replacing a policy administration system. Yet, there has been a spike in activity recently, according to Deloitte, which means the business cases for investment are out there and that lessons are being learned about how to gain the most from such a long, expensive implementation.

In order to achieve desired results, Deloitte’s newest report, “Policy Administration Transformation: Driving the change agenda,” provides three best practices:

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