In addition to handling policy issuance, policy administration, billing administration and claims administration software functions, Tropics will be utilized by A.I.M. Mutual to offer its broker partners enhanced online inquiry functionality, Web-based application submission and integrated document management capabilities, say the companies.
“During the past year, we analyzed the features and functionality of numerous software vendors servicing the workers’ compensation industry,” says Ray Pata, A.I.M. Mutual’s manager of technology and systems. “The completeness of the core policy, billing and claims systems, coupled with the user-friendly nature of Tropics’ Web portals, will help A.I.M. Mutual continue to provide first-class service to our brokers and policyholders.”