Allstate Insurance Co. has expanded the Web presence of its 11,000 exclusive agents by creating individual agency Web sites that provide consumers local auto, home and financial services product information, insurance quoting capabilities and 24-hour customer service features. The sites provide consumers with expanded quoting and service capability along with a full suite of state-specific Allstate product and service information presented on behalf of the agent. "Allstate is excited to be one of the first in the industry to offer customers a tool that enables them to directly interface with their local Allstate agent," says Richard Heneberry, assistant vice president of Internet marketing at the Northbrook, Ill.-based company.
-
When AI is simply layered on top of policy-centric platforms, batch-based processes, and siloed data models, it inherits their limitations.
February 5
EIS Group -
Zurich Insurance Group AG has made a sweetened £8 billion ($11 billion) bid to buy Beazley Plc, an offer that's won the tentative approval of the UK insurer's board.
February 5 -
UnitedHealthcare's Flexwork program offers hourly employees affordable health coverage, including dental, vision and virtual care.
February 5 -
Insurers learned that 2025 was about regaining balance and 2026 will be about redefining value for customers with better data, tools and insights.
February 4
Plymouth Rock Home Assurance Corporation -
Digital Insurance spoke with Greg Chandler, executive VP for IT at the insurer, which specializes in workplace benefits, about how the company began implementing AI, how its use of AI has evolved, and what's next.
February 4 -
AI is reshaping how claims are handled, how repairs are performed, and how teams deliver faster and more connected experiences across the auto claims ecosystem.
February 4
CCC Intelligent Solutions


