Allstate subsidiary partners with telematics provider on roadside service

Allstate’s Signature Motor Club has partnered with Azuga, a startup specializing in connected-vehicle technology, to provide emergency roadside services for the telematics provider’s fleet clients, the companies announced.

Using Azuga’s FleetMobile app, drivers can prompt Signature to locate and call the closest repair facility while tracking the servicer’s whereabouts for accurate arrival times. Azuga will integrate the same processes and technology Allstate uses for its auto customers, according to the insurer.

"We are continuing to make significant investments in technology to get people back on the road quickly,” said Pam Dufour, Allstate’s roadside services president, in a statement. “And now, with the Azuga FleetMobile app and Roadside Assistance by Signature Motor Club, Azuga's fleet customers can expect that same service and commitment."

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A worker inspects trucks carrying sand for safety at a Royal Dutch Shell Plc hydraulic fracking site near Mentone, Texas, U.S., on Thursday, March 2, 2017. Exxon Mobil Corp., Royal Dutch Shell and Chevron Corp., are jumping into American shale with gusto, planning to spend a combined $10 billion this year, up from next to nothing only a few years ago. Photographer: Matthew Busch/Bloomberg

The partnership between Azuga and Signature is set to begin next month. Signature offers drivers multiple services, including towing jump-starts, gas delivery and tire changes. Average arrival time to drivers in need is about 28 minutes.

“Safety on the road is crucial, and this offering provides the reliability and coverage you'd expect from a trusted brand," said Azuga CEO Ananth Rani.

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