As part of a larger strategy to control costs and improve efficiencies, Madison, Wis.-based property/casualty insurance provider American Family Insurance is consolidating its 20 claims offices down to six, the company reports. American Family is part of The American Family Insurance Group, which has some 8,000 employees.
Of the 625 employees affected by the consolidation, all will be offered positions at other facilities, with relocation benefits paid by the company, American Family spokesman Steve Witmer said. Witmer admitted that the company does not expect all of the affected employees to take them up on their offer. For those employees, American Family will offer severance and job-seeking assistance.
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