Artizan says insurance agents are looking to provide their clients access to self-service capabilities that are mobile optimized. While CSR24 was available on smartphones in its original format, the new interface is optimized for smaller screens. It uses the features available on most smartphones, including touch screen, auto-dialing phone numbers and mapping/direction applications. The mobile portal now is active for all CSR24 clients, Artizan adds.
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The agents that report increased client retention are also more likely to have a positive opinion of using AI, according to Liberty Mutual's 2026 Independent Agency Growth Study.
As climate change makes compound events more likely, experts warned that grappling with them is further complicated by the Trump administration's cuts to disaster work.
AB 311 would give auto insurers more tools to evaluate risks to cover, but critics say it's unclear on how AI can be used.
The health giant, in the midst of a $3 billion investment in AI through 2027, says the technology is now involved in nearly every provider and consumer interaction.
Human-induced changes to the global climate have "a direct and well-understood impact" on extreme heat and rainfall, according to a landmark new US National Academies report.
