AXA Insurance UK has signed with Duck Creek Technologies Europe Ltd., a software and service solutions provider for the insurance industry, and Tata Consultancy Services (TCS), to supply a new commercial insurance processing system for the insurer.

Duck Creek's flexible approach combined with experience in the commercial market were key factors in the selection process. The solution will support the full policy life cycle enhancing AXA's customer service.

As one of the largest general insurers in the UK, AXA required a modern, flexible and future-proof solution to replace the existing legacy and back office systems. Duck Creek's EXAMPLE Platform is designed to enable rapid product definition, development, deployment and management of products and services across multiple lines of business and multiple distribution channels.

The solution empowers AXA to react quickly to changes in market conditions. The EXAMPLE Platform requires no hard coding or complex programming and is a truly scalable and flexible solution. The modern architecture of the Duck Creek platform ensures a future-proof solution, while delivering business growth with a lower total cost of ownership.

Duck Creek is partnering with Tata Consultancy Services, an outsourcer with a long-standing relationship with AXA, having worked globally on a number of large scale implementations. They bring with them a wealth of project management experience, as well as an in-depth knowledge of AXA and how its current systems operate.


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