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Balboa Insurance Group went through a vendor selection process that took four months. The carrier sent out requests for proposals (RFPs) to a short list of only four vendors."We were looking for a total solution. The WRQ Verastream suite of products gave us everything that we needed," points out Craig Korotko, CIO of Balboa Insurance Group Inc., Irvine, Calif.

Before selecting WRQ's Verastream software, information technology personnel from Balboa and a development team from its parent, Countrywide Financial Corp., went through a Six Sigma Improvement Process.

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