Prudential Financial, Inc. announced that Barbara G. Koster has been named Chief Information Officer (CIO), succeeding William D. Friel, who will be leaving Prudential and retiring after sixteen years with the company. In this position, Koster will be responsible for overseeing the use of information technology companywide.
Koster has been serving as the CIO of Prudential Individual Life Insurance where she was responsible for a wide range of technological functions including distribution, policy administration, customer relationship, service delivery, financial systems and information security. In this role, Koster oversaw the award-winning LaunchPad program that provided state-of-the-art laptops and a suite of software to Prudential's field force giving them access to product and customer information on a single technology platform.
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