Basile Insurance Agency LLC, an independent insurance agency, is using Business VoiceEdge to improve its internal and external communications. Business VoiceEdge is a product of Comcast Corp., a provider of information and communications products and services.

Comcast says Basile needed a phone system that could automatically transfer calls to other members of the team, so that current and potential customers could connect with someone in the office whenever needed. The system needed to be cost-effective as well.

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