Say the word "conversion" in a roomful of insurance technology professionals, and you'll likely hear a cacophony of moans, groans and expletives.That's because converting policy data from one administration system to another is tedious, stressful, time-consuming and costly.

A conversion, if not handled carefully, can become a veritable black hole for resources, says Jim McAdaragh, assistant vice president, business systems, at Sammons Financial Group (SFF).

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