Falls Church, Va. — Computer Sciences Corp. (CSC) recently introduced WikonnecT, an Internet-based collaboration network using Web 2.0 technology. More than 3,000 members representing 200 companies have joined since the network was launched at the company's Fall Connect conference in Lake Buena Vista, Fla.
The CSC-hosted social network is a personalized 24/7 Internet site for product announcements, information exchange and collaboration between CSC and members of its P&C client community, CSC says. WikonnecT runs on a Sun Microsystems infrastructure and includes blogs, polls and a feature to keep clients informed on new software products and developments. Users also may rate and provide feedback on CSC solutions, prioritize improvements and interact directly with CSC developers to reduce the cycle time for enhancements or responses to requests.
"CSC has taken the value of its client community to a new level," says Mike Paulin, information systems manager for Michigan Insurance. "Now we can seek solutions to industry or software needs, peer-to-peer advice or new ideas for leveraging our CSC systems anytime through an innovative, fun Internet community and no longer have to wait for the next face-to-face user meeting."
"WikonnecT offers a mutually beneficial proposition that fosters real-time interactions and immediate benefits," says Ray August, president of CSC's property/casualty insurance division. "To further harness the power of community collaboration, we are dedicating time and resources to this foundation, which will grow in importance for even greater benefit in the insurance industry."
Source: Computer Sciences Corp.
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