U.S. Transportation Secretary Ray LaHood last week reported reductions in distracted driving in Syracuse, N.Y., and Hartford, Conn., after two pilot projects measured the effect of increased law enforcement coupled with high-profile public education campaigns.

Long an issue with insurers across almost all lines of business, driving while distracted (DWD), which is classified in this instance as driving while using cell phones for talking or texting, has increased claims among all driving ages.

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