End-to-End Claims for FCCI

After searching for a single, end-to-end claims system to consolidate and manage all of its claims processing, Sarasota, Fla.-based FCCI Insurance Group decided on Guidewire ClaimCenter from Guidewire Software, based in San Mateo, Calif. ClaimCenter will be integrated with FCCI's policy systems, ImageRight document management system, ISO ClaimSearch, medical bill review systems, downstream statistical reporting, and general ledger applications. With ClaimCenter, Guidewire maintains that the FCCI claims organization will be able to centralize loss reporting; standardize claims processing through use of business rules; assign claims automatically based on loss type and accident geography, and consistently process claims regardless of adjuster location.