Esurance Unveils New Android App

Esurance today announced the availability of Esurance Mobile for Android, a free mobile app for customers using smartphones and tablets running Google's Android operating system.

According to Esurance, nearly 50% of consumers who access their website using a mobile device do so through an Android device. This figure exceeds the most recent market share data from comScore, which shows that Android has become the top smartphone platform in the United States, with 33% of the overall market.

"Offering an app for Android users enables us to simplify the car insurance process for millions of consumers who use Android devices," says Esurance CIO Phil Swift. "We want to provide new capabilities and outstanding service for our customers wherever they are, and our easy-to-use app gives consumers more choices in how they interact with their car insurance company."

Consumers using Android devices with OS 2.1 or 2.2 can:

Get a car insurance quote

Access policy ID cards

See and make policy payments

View policy coverages

View claims information

Find a car repair shop

Submit a glass-damage claim

Contact a dedicated claims representative

Access the Esurance Facebook and Twitter pages

Consumers using Esurance Mobile for Android also will have access to RepairView, Esurance's online repair monitoring feature. With RepairView they can see photos of their vehicles during the repair process, share these photos with friends and family, and contact their repair shop directly.

In addition to Esurance Mobile for Android, the insurer also offers free apps for customers using iPhone and Windows Phone 7 smartphones. For more information about Esurance Mobile or to access and download the apps, click here

For reprint and licensing requests for this article, click here.
Customer experience
MORE FROM DIGITAL INSURANCE