London - While insurers continue to embrace the use of return on investment (ROI) to measure IT project success and failure, many do not meet their own targets. In fact, only 11% are able to achieve their ROI objectives, according to new research released by SunGard's iWORKS business unit, an insurance technology company.

The findings are part of a survey undertaken by research firm Datamonitor and commissioned by SunGard iWORKS, both based in London. In-depth interviews with 100 European insurers indicate that insurers, driven by concerns around cost, are seeking increasingly sophisticated means to assess IT projects prior to initiation. ROI is one of the most commonly used methods: more than 90% of insurers claim to use ROI measurements to justify IT projects, according to the companies.

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