For insurers, operational budgets this year for information technology are up 1.7 percent in the United States and Canada, lagging the 2.2 percent median rate. This improvement is accompanied by declining confidence among CIOs in their budget plans, according to Computer Economics Inc.’s “IT Spending and Staffing Benchmarks 2012/2013” survey. Last year, the aggregate median rate of spending increases was 2 percent.

"The modest recovery in IT spending we saw last year is continuing, but it is far from robust," said Frank Scavo, president of the Irvine, Calif.-based IT research firm. "Hiring remains weak and smaller companies are still not showing as much strength as we would expect in an economic recovery."

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