Guidewire Software today announced the availability of Guidewire ClaimCenter 6.0—the latest version of its claims system for property/casualty insurers. ClaimCenter is an end-to-end claims system that manages the entire claim lifecycle from first notice of loss through settlement, litigation and recovery.
Claims Performance Monitoring—the highlight of ClaimCenter's latest version—is a visual display of claim health metrics designed to meet the needs of an information-driven claims organization. Providing single-click access from anywhere within ClaimCenter, Claims Performance Monitoring delivers real-time, actionable information to claims personnel at all levels in a consistent and easy-to-use manner. Claims Performance Monitoring automatically tracks key metrics within each individual claim, eliminating the multi-step reporting process insurers currently take to learn how their claims operations are performing. By using a combination of insurer specific claim health metrics, high risk indicators and claims summary screens, adjusters and managers are able to ascertain claim health and make rapid diagnoses to determine if the claim is being processed efficiently, or whether additional consideration is needed, the company says.
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