Worcester, Mass. — Hanover Insurance Group Inc. launched a new automated solution for processing book of business transfers using AgencyPort's BookSmart and Transit Server from Vertafore Inc. d/b/a AMS Services. The solution was designed by the company in an effort to help its agent partners streamline their internal operations and carrier management initiatives.

The solution was designed by The Hanover in an effort to help its agent partners streamline their internal operations and carrier management initiatives. Branded by The Hanover as PACTaccelerator, the technology systematically captures, edits, analyzes and exports book-level data from a participating agent’s management system as part of the pre-sales evaluation process. Designed to eliminate highly manual agent workflows—including quoting—the solution enables customer service reps to focus on higher agency priorities, such as new business production and account rounding.

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