FARMINGTON, Conn.--Insurix, Inc., a provider of Web-based insurance sales and administration platforms, announced today that Harvard Pilgrim Health Care has successfully completed the launch of "Easy Online Renewal" for brokers. The Insurix-based system allows Harvard Pilgrim sales account executives, underwriters and third party brokers to instantly access and manage small-group renewals from inception through renewal presentation to case acceptance. With the Insurix platform, users can monitor and act upon all key events in the renewal process, resulting in improved retention rates and better customer service.
"Harvard Pilgrim is committed to being the most broker-friendly plan in this region," said Vincent Capozzi, Harvard Pilgrim¹s senior vice president of sales and marketing. "This latest enhancement to our on-line services will greatly improve the broker renewal process and make their lives easier."
The key component of the Insurix platform is a highly flexible configuration engine that allows the creation of a single knowledge base of work flow rules, user rights, product information, messaging and alerts specific to the carrier¹s renewal process. Direct sales, underwriters and brokers all collaborate on the same selling platform, resulting in reduced maintenance costs, consistency and better quality information about the ongoing renewal process.
"The efficiencies provided by our automated renewal platform offers a clear and tangible return on investment for the health care provider,² noted Aaron Downend, vice president of Insurix.
Source: Harvard Pilgrim
