According to ForeSee’s fourth annual health care benchmark study, health insurance companies, as a whole, provide the least satisfactory websites in the health industry.

Health insurance companies received an aggregate satisfaction score of 51 on a 100-point scale, placing the industry far behind other health care categories measured in the same benchmark—including health information websites (78) and hospital and health system websites (78). Only websites for cable companies, telephone utilities and cell phone companies have received aggregate scores lower than health insurance companies.

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