According to ForeSee’s fourth annual health care benchmark study, health insurance companies, as a whole, provide the least satisfactory websites in the health industry.
Health insurance companies received an aggregate satisfaction score of 51 on a 100-point scale, placing the industry far behind other health care categories measured in the same benchmark—including health information websites (78) and hospital and health system websites (78). Only websites for cable companies, telephone utilities and cell phone companies have received aggregate scores lower than health insurance companies.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access