Monique Hesseling, the global head of personal lines segment marketing at Zurich General Insurance, will be joining the ACORD staff as VP and chief standards officer to oversee standards development, implementation and related services.

INN profiled Hesseling nearly two years ago, in which she discusses her role on the ACORD Standards Committee and the committee’s work.

At Zurich, she was responsible for developing new propositions for consumer products in areas including future mobility, telematics, e-cars and future living. Most recently, Hesseling was engaged in product development initiatives for European markets and Latin America, and represented the insurance industry in the EU's E-Motion initiative. She previously served as chief marketing officer and head of branch operations for 16 offices in ten nations at Zurich's Global Energy business.

Prior to her international experience with Zurich, Hesseling's previous positions include VP of global research and development at ACE; VP of research and business intelligence at Mutual of Omaha Companies; and marketing director, international financial services at Cigna.

Hesseling is a Dutch citizen and has worked in Europe and the United States.

"Monique has a unique international background combined with a business savvy that values technology," said Gregory Maciag, ACORD president & CEO. “Hesseling is no stranger to ACORD, having served the organization for many years in various roles, most recently as chair of the ACORD Standards Committee.”

"Insurance is a very global yet local business. That's reflected across ACORD's working groups and committees representing both established and emerging markets," said Hesseling. "I look forward to working with all ACORD members as I can easily relate to their challenges and what ACORD can do to support them." Hesseling is a Dutch citizen and has worked in Europe and the United States. She will be based in ACORD's New York office.

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