Innovation Group Launches 2 BPO Services

The Innovation Group plc, a provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive and property industries, has launched two BPO services for P&C insurers in the U.S. market—Innovation Adverse Subrogation and Innovation Heavy and Specialty Equipment.

For Innovation Adverse Subrogation, Innovation Group says it combined highly trained and experienced claim professionals with expertise in both claim mitigation and appraisal/repair practices, improving the overall accuracy of the adverse subrogation claims made against insurance companies, increasing speed of settlement and improving arbitration outcomes when necessary.

Innovation Group says Heavy and Specialty Equipment will provide access to highly trained, specialty claim professionals with expertise in the appraisal and repair process for personal and commercial heavy and specialty equipment. The same resources can be used to manage and audit the use of any independent appraisers contracted by an insurance carrier for heavy and specialty equipment claims, says Innovation Group.

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