Crawford & Company, a provider of claims management solutions, launched a self-service application for post-lease vehicle inspections designed for use on mobile devices.

My VCI walks a user through a step-by-step inspection process; the data then is uploaded to the appropriate stakeholders. Fleet managers who regularly conduct vehicle inspections also may find it useful.

By eliminating inspectors and incorporating high level of automation, My VCI could cost 60 percent to 80 percent less than an in-person vehicle inspection, said Blair Bennett, assistant vice president and director of Vehicle Services for Crawford in a press release.

"My VCI should provide a faster, better experience for the customer," Bennett said. "They'll be able to download the app and complete the inspection in 10 to 20 minutes, on their own time and without the need for a visit from an inspector."

Currently My VCI is available for iPhone and iPad. A browser-based version and applications for other digital devices will follow. A version for commercial truck inspections also is slated for release.

"We expect the cost savings combined with the convenience to customers to offer an attractive alternative to in-person inspections for both the client and the leasing company, ultimately helping to improve their client retention," Bennett said.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access