Under pressure from federal and state regulators to improve the timeliness and accuracy of provider directories, health insurers are looking to software vendors for answers.

Working with the payer trade group America’s Health Insurance Plans, 12 insurers will conduct six-month pilot programs in California, Florida and Indiana, starting in April. The insurers will work with healthcare transaction processing vendors Availity and BetterDoctor to validate and update data on physicians, then update the insurers’ provider directories.

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